Terms of Service

Last updated: April 4, 2026

1. Acceptance of Terms

By accessing and using LeadKong ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

LeadKong provides an AI-powered customer relationship management (CRM) platform designed specifically for real estate investors. The Service includes deal ingestion from multiple sources, AI-powered property analysis, deal scoring, and team collaboration features.

3. User Accounts

You must register for an account to use the Service. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use the Service to transmit any malicious code, viruses, or harmful content
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated means to access the Service beyond what is permitted by the API
  • Share your account credentials with others

5. AI Analysis and Data Accuracy

The AI-powered analysis provided by LeadKong, including property valuations (ARV), rehab estimates, rental analysis, and deal scoring, are estimates based on available data and machine learning algorithms. These estimates should not be considered professional advice and are provided for informational purposes only. You should conduct your own due diligence and consult with licensed professionals (appraisers, contractors, real estate attorneys) before making any investment decisions. LeadKong is not responsible for any financial losses resulting from reliance on the Service's analysis.

6. Subscription and Billing

Free Trial: We offer a 14-day free trial with full access to Professional plan features. No credit card is required for the trial. The trial automatically expires after 14 days unless you upgrade to a paid plan.

Paid Plans: Subscription fees are billed monthly or annually in advance. All fees are non-refundable except as required by law. We may change pricing with 30 days' notice to existing subscribers.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. Your data remains accessible for 30 days after cancellation.

7. Data Ownership and License

You retain all rights to the data you input into the Service (leads, contacts, notes, etc.). By using the Service, you grant LeadKong a limited license to use your data solely to provide and improve the Service. We do not sell your data to third parties. You may export or delete your data at any time from your account settings.

8. Third-Party Integrations

The Service integrates with third-party services (Gmail, Google Sheets, Facebook, Telnyx, etc.). Your use of these integrations is subject to the terms and privacy policies of those third parties. LeadKong is not responsible for the actions or policies of third-party services.

9. Intellectual Property

The Service, including its software, algorithms, design, and content (excluding user-submitted data), is owned by LeadKong and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADKONG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (D) ANY BUGS, VIRUSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY; (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (F) ANY INVESTMENT DECISIONS MADE BASED ON AI ANALYSIS PROVIDED BY THE SERVICE.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEADKONG DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Indemnification

You agree to defend, indemnify, and hold harmless LeadKong and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any rights of another party.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. SMS/Text Messaging Terms

The Service includes optional SMS text messaging features. By opting in to receive SMS messages from LeadKong, you agree to the following:

  • Consent: By enabling SMS notifications or providing your mobile number for SMS features, you expressly consent to receive automated text messages from LeadKong related to the Service, including deal alerts, analysis notifications, score alerts, and auto-pilot verdicts. You are opting into receiving marketing text messages.
  • Message Frequency: Message frequency varies based on your account activity and notification preferences. You control which notification types you receive through the Integrations settings.
  • Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. LeadKong is not responsible for any fees charged by your carrier.
  • Opt-Out: You may opt out at any time by replying STOP to any message from LeadKong. You will receive one confirmation message upon opting out. You may also disable SMS from the Integrations page in your dashboard.
  • Opt Back In: You may re-enable SMS by replying START to our number or by toggling SMS notifications back on in Settings.
  • Help: For assistance, reply HELP to any message or email daniel.h@leadkong.net.
  • Supported Carriers: SMS is supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
  • No Mobile Information Sharing: Your mobile phone number and SMS opt-in data will not be sold, rented, or shared with third parties for their promotional or marketing purposes. See our Privacy Policy for full details.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the new Terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, except for disputes that may be brought in small claims court. The arbitration shall take place in Delaware, and judgment on the award may be entered in any court having jurisdiction.

17. Contact Information

For questions about these Terms, please contact us at:

LeadKong

Email: daniel.h@leadkong.net

Website: https://leadkong.net